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Keep up to date with all the news about Gong cha

 

  • Covid-19 Level 3 Update

    By on September 20, 2021
    [Update 27th September 2021]
    Auckland, we’ve missed you!
    And we are ready to serve you! According to the Government’s recent announcement and level 3 restrictions, our stores within Auckland area will reopen from this Wednesday (22nd September) for takeaway and delivery services only. 😋
    Lorne St 11am – 7pm
    Newmarket Broadway 11am – 7pm
    Takapuna 11am – 7pm
    Botany 11am – 7pm
    St Lukes 10am – 5pm
    Sylvia Park 10am – 5pm
    Manukau 10:30am – 5:30pm
    Somerville 11am – 7pm
    Lynnmall 10:30am – 5pm
    Rosedale 12pm – 8pm
    Westcity 11am – 6pm
    Westfield Newmarket 10am-5pm
    Temporarily closed at Level 3:
    Queens St, Onehunga, UoA, Albany
    Please be advised that our last order is 15 minutes before trading hours above and the last pick up is 15 minutes after closing time. For everyone’s safety, we’ve removed face-to-face contact in our stores thus, we won’t be accepting any in-store orders, payments, BYO, societies card, Gifticon, Restaurant hub, student free upsize and loyalty card redemptions under Covid-19 alert level 3. All drinks can be pre-ordered and picked up in-store through our online app and website as well as from our delivery partners via Uber Eats, EASI, Hungry Panda and Buy@home to deliver to your doorsteps. Please visit https://gongcha.co.nz/delivery/ for more details.
    If you are waiting to collect your drinks, please maintain at least 2 metres of social distancing. If this isn’t possible, we suggest coming back when there is more space available to wait or give our store a call. Due to the social distancing requirements, we are not able to offer a dine-in option. All the stores will be takeaway only until further notice. And all the customers will be asked to scan QR code through NZ COVID Tracer App.
    Keeping everyone safe and healthy is our priority and we will continue to follow the guidance of New Zealand’s health authorities during this uncertain period. Thank you for your continuous support. ♥️♥️
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    Gong cha New Zealand
  • Covid-19 Level 4 & Level 2 Update

    By on September 7, 2021

    From tomorrow, you’ll be able to walk in and order from our stores that are out of Auckland area under Alert Level 2!

    Christchurch: 11am – 10pm
    Dunedin: 12pm – 5pm
    Hamilton the base: 11am – 6pm
    Hamilton city: 11am – 10pm
    Napier: 9:30am – 7pm
    Palmerston North: 10am – 9pm
    Queenstown: 12pm – 8pm
    Wellington Manners St: 10am – 9pm
    Wellington Lambton: 10am – 7pm

    Due to the social distancing requirements, we are not able to offer a dine-in option. All the stores will be takeaway only until further notice. And all the customers will be asked to scan QR code through NZ COVID Tracer App.

    In addition, for health and safety purposes, we will not be accepting cash and will only be accepting card payment. We will be accepting loyalty card, voucher, Restaurant hub and University society card redemptions.
    ⠀⠀
    We strongly encourage everyone to order through our online app and collect your drinks in store. Please make sure to carefully double check the store location and order summary before making your payment. Please be advised that our last order is 15 minutes before trading hours above and the last pick up is 15 minutes after closing time.

    If you are waiting to order or collect your drinks, please maintain at least 1 metre social distancing. If this isn’t possible, we suggest to come back when there is more space available to wait or give our store a call.

    For the latest information, please visit our website gongcha.co.nz/locations

    Keeping everyone safe and healthy is our priority, we consider ourselves a family and we will continue to follow the guidelines given by New Zealand’s health authorities at Alert Level 2. Please be patient and kind with our staff and others, while we are trying our best to provide and deliver our services to you.

    Thank you for your continued support🥰

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    Gong cha New Zealand
  • Covid-19 Level 4 Update

    By on August 17, 2021

    [Update 6th September 2021]
    We’re back and ready to serve you! According to the Government’s recent announcement and level 3 restrictions, our stores that are out of Auckland area will reopen from tomorrow (1st September) for takeaway and delivery services only. 😋

    Christchurch: 11am – 10pm
    Dunedin: 12pm – 5pm
    Hamilton The Base – temporarily closed
    Hamilton city: 11am – 10pm
    Napier: 11am – 5pm
    Palmerston North: 10am – 9pm
    Queenstown: 12pm – 8pm
    Wellington Manners St: 10am – 9pm
    Wellington Lambton Quay: temporarily closed

    Please be advised that our last order is 10 minutes before trading hours above and the last pick up is 15 minutes after closing time. For everyone’s safety, we’ve removed face-to-face contact in our stores thus, we won’t be accepting any in-store orders, payments, BYO, societies card, Gifticon and loyalty card redemptions under Covid-19 alert level 3. All drinks can be pre-ordered and picked up in-store through our online app and website as well as from our delivery partners via Uber Eats, Buy@home, Food ninja, Delivereasy and Food on Q to deliver to your doorsteps. Please visit gongcha.co.nz/delivery for more details.

    Keeping everyone safe and healthy is our priority and we will continue to follow the guidance of New Zealand’s health authorities during this uncertain period. Thank you for your continuous support. ♥️♥️

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    Gong cha New Zealand
  • Napier Grand Opening Celebration!! (POSTPONED)

    By on August 13, 2021

    [18.08.21 Update]

    While we’ve all been excited about Gong cha Napier’s grand opening, we are sorry to tell you that the grand opening day will be postponed until further notice for public health reasons. Please stay home and stay safe. We sincerely apologize for this inconvenience and we hope to see you all safe and sound soon! Thank you for your understanding and love! ♥️

    🔥BUY 1 GET 1 FREE🔥
    🎊🎊Gong cha Napier opening 🎊🎊
    Our new store in Napier will be celebrating the Grand Opening next Friday!!
    Come and enjoy your favourite drinks in our Gong cha store! We cannot wait to meet you ❤️❤️

    📍134 Hastings StreetNapier South, Napier 4110

    Terms and Conditions:

    1. Buy 1 Free 1 promotion is only valid at Gong cha Napier 20/8/2021 to 22/8/2021 in-store only.
    2. Only regular pearl milk tea is available to redeem as a free drink.
    3. Upsize and/or extra toppings will incur an additional charge.
    4. Redemption is not valid in conjunction with other offers or promotions.
    5. Loyalty stamps will not be given when Buy 1 free 1 promotion has been applied to the order.
    6. Follow and like is compulsory to be eligible for the buy 1 free 1 promotion.
    7. Gong cha New Zealand reserves all rights in making the final decision in the case of any disputes.
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    Gong cha New Zealand
  • By on July 29, 2021
    Dear valued customers,
    Following the incident at Gong cha at Botany Town Centre on 15 July, we have conducted a thorough investigation, which included a deep clean of the store. We have not found any further issues at the store. As advised previously, we have also investigated all Gong cha stores and have not found any issues in any of them.
    We have spoken to the affected customer and apologised again for his unfortunate experience at our store.
    Gong cha will continue to monitor its stores and thanks its loyal customers during this time.
    Sincerely,
    Gong cha New Zealand
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    Gong cha New Zealand