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  • By on July 29, 2021
    Dear valued customers,
    Following the incident at Gong cha at Botany Town Centre on 15 July, we have conducted a thorough investigation, which included a deep clean of the store. We have not found any further issues at the store. As advised previously, we have also investigated all Gong cha stores and have not found any issues in any of them.
    We have spoken to the affected customer and apologised again for his unfortunate experience at our store.
    Gong cha will continue to monitor its stores and thanks its loyal customers during this time.
    Sincerely,
    Gong cha New Zealand
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    Gong cha New Zealand
  • Let’s celebration our 6th Anniversary

    By on July 27, 2021

    🍾🍾 POP the champagne! 🍾🍾
    🎂🎂 Gong cha’s 6th anniversary is around the corner! 🎂🎂
    👏🏻👏🏻 And we want to celebrate with YOU! 👏🏻👏🏻
    Buy any Dirtea series drink for $6 only on our 6th birthday in any Gong cha store nationwide! 😍😍

    Terms and conditions:

    1. Available for Dirtea series: Dirtea coffee, Dirtea Fresh milk, Dirtea Fresh Milk Black Tea, in regular size.
    2. Loyalty stamps will not be given to the drink with a $6 promotion.
    3. Promotion is available on 3rd August for 1 day.
    4. Redemption is not valid in conjunction with other offers or promotions such as vouchers, student society, student free upsize sticker, and reusable cup free upsize deal, etc.
    5. Additional surcharge will incur when upsizing/extra topping, etc has been added into the order.
    6. This promotion is only valid for in-store purchase and the Gong cha online App only.
    7. Gong cha New Zealand reserves all rights in making the final decision in the case of any disputes.
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    Gong cha New Zealand
  • Palmerston North Grand Opening Celebration!!

    By on July 22, 2021

    🔥BUY 1 GET 1 FREE🔥
    🎊🎊Palmerston North opening 🎊🎊
    Our new store in Palmerston North will be celebrating the Grand Opening next week!! 🧋🧋
    Come and enjoy your favourite drinks in our Gong cha store! We cannot wait to meet you ❤️❤️

    📍102 The Square, Palmerston North 4410

     

    Terms and Conditions:

    1. Buy 1 Free 1 promotion is only valid at Gong cha Palmerston North from 30/7/2021 to 1/8/2021 in-store only.
    2. Only regular pearl milk tea is available to redeem as a free drink.
    3. Upsize and/or extra toppings will incur an additional charge.
    4. Redemption is not valid in conjunction with other offers or promotions.
    5. Loyalty stamps will not be given when Buy 1 free 1 promotion has been applied to the order.
    6. Follow and like is compulsory to be eligible for the buy 1 free 1 promotion.
    7. Gong cha New Zealand reserves all rights in making the final decision in the case of any disputes.
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    Gong cha New Zealand
  • By on July 17, 2021
    Dear valued customers,
    Gong cha NZ is aware of the incident and has taken immediate action to investigate. As a part of this, we have conducted a thorough inspection of the premises to ensure that the premises are healthy and safe.
    Gong cha NZ values its customers and is very sorry for what the customer has experienced and had spoken to the customer directly and offered assistance and compensation.
    In this regard, we keep strict food control plans in place to ensure we have “A” standards throughout all our shops which is also accompanied by a regular pest control program. We also have regular daily and weekly cleaning schedule that also accompanies with a monthly deep clean. In addition, we will also audit our stores regularly. As a part of our investigation, we will also inspect all Gong cha stores to ensure that our store operators are complying with our required ‘A’ standards.
    We continue to investigate the core of this issue and Gong cha NZ will be more vigilant.
    Yours sincerely,
    Gong cha New Zealand
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    Gong cha New Zealand
  • Crème Brûlée series

    By on July 13, 2021

    Sweetness overload! 🥳 We are bringing Crème Brûlée series back! Come and enjoy the creamy, lightly sweetened, and silky-smooth feeling with a layer of crunchy caramelized sugar on top of freshly brewed black tea! 🍮🍮🍮
    🍓🍓🍓 We are serving you heart-shaped coconut jelly in strawberry flavour to satisfy your sweet tooth~ Make your sweetest dream comes true❤️❤️❤️
    Crème Brûlée series will be available from 20/07 in all Gong cha stores nationwide (excludes UoA).

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    Gong cha New Zealand